SAN ANTONIO – If your CPS Energy bill is due, you might want to pay it now.
Starting Thursday at 8 p.m., all payment options for the city utility will be unavailable for customers.
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During the shutdown and outage, CPS will be upgrading its systems to improve security and performance.
The closures will last until Tuesday at 7 a.m.
During the closure:
- All customer walk-in centers and call center will be closed
- Manage My Account will not be available
- Pay locations (H-E-B, kiosks, Chase, Western Union, etc.) will not be available
- Electric and gas emergencies can still be reported
- Customer Engineering and Agency Partner portals will not be available
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The utility is encouraging customers to pay their bills before the upgrade.
Should anyone experience at electric or gas closure, they can call 210-353-4357.
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