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USAA announces layoff of 100+ employees in San Antonio

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SAN ANTONIO – USAA is eliminating approximately 110 positions in San Antonio in the Real Estate Lending and Real Estate Rewards Network field, according to a statement released Thursday.

The company will also lay off an additional 155 employees in the same divisions in Tampa and Phoenix.

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The elimination of positions will start in mid-November, according to USAA.

“This decision was difficult, as we value our employees and appreciate that they go above and beyond for our members every day,” said USAA Bank President Chad Borton. “However, it was necessary as we focus on continuing to provide our members competitive mortgage products today and in the future.”

Each employee affected by the layoff will reportedly receive benefits, services and tools to help with the transition.

Employees who have been notified have been given 60 days to explore their options.

USAA said as part of the statement the company is offering the following:

Resume building workshops
Help with interviewing skills
Help finding new roles inside USAA, where possible

Of the employees affected, nearly 100 of them were offered other positions within Real Estate Lending, the statement reads in part.

Severance packages will be offered to employees who don’t find another position in the organization within the 60 days.


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