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Mixing millennials and boomers: The generation gap at work

Reverse mentoring is becoming popular

ORLANDO, Fla. – Gen Z, Millennials, Gen X and Boomers are now working together in the office. But can all of them work together happily?

Can a grandpa actually work side-by-side with someone the age of their grandchild?

Lisa Bates recently retired from nursing after 38 years and says she was the most experienced.

“I was always older than everybody that I worked with,” she said.

Almost half of all baby boomers say they disagree with millennial’s work practices. While a quarter of older workers are seen as being out of touch by younger colleagues. But are we really all that different?

“Generations tend to want many of the same things. They tend to want to have control. They tend to want to have autonomy over how they accomplish their job, and they tend to want respect,” Matthew Ng, a doctoral student at UCF said.

Managers need to facilitate conversations with their employees. Let each one know what the other has to offer.

“The older employees often have way more experience and exposure,” Ng said.

Reverse mentoring is also becoming popular, giving the younger employee opportunities to find new ways to approach old problems. By creating diverse teams it provides opportunities for the different generations to get to know each other, and they both may end up learning a lot.

“I learned so much from all the young kids, like, oh my gosh, so many cultural things that I, you lost touch with that. That’s the best part about working with young people is,” Bates said.

One of the biggest frustrations for workers under 30 is with outdated technology and 27 percent of millennials dislike emails as a form of communication and prefer fact-to-face or phone conversations.


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