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H-E-B joins forces with on-demand delivery service

Favor Delivery, an Austin-based company, already in 50 cities state-wide

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SAN ANTONIO – H-E-B announced Thursday that it has joined forces with Favor Delivery, an Austin-based on-demand delivery service.

Favor, which is already available in 50 cities across Texas, will become a wholly owned subsidiary, H-E-B said in a news release.

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“I am thrilled to have H-E-B join forces with another well-respected and innovative Texas company,” said Martin Otto, H-E-B’s chief operating officer. “We share similar values, including a commitment to excellence in customer service and to our greatest resource – our people."

H-E-B officials said the partnership was made in order to accelerate the company's path to becoming a digital retail industry leader in Texas, enabling customers to choose how they shop, pay for and receive products.

While Favor will continue to operate independently, H-E-B said it will retain all of Favor's employees and its 50,000 runners, who operate as contract delivery drivers.

"Over the past two years, we have established a strong working relationship with Favor that has proven to be immensely successful for both companies," Otto said.

“We could not be more excited to be part of H-E-B,” said Jag Bath, Favor's CEO and president. “I am incredibly proud of our team’s success and the business we have built at Favor."


About the Author
Dawn Jorgenson headshot

Dawn Jorgenson, Graham Media Group Branded Content Managing Editor, began working with the group in April 2013. She graduated from Texas State University with a degree in electronic media.

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