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South Texas VA clinics implement changes due to coronavirus pandemic

In this FILE photo a look at a Veterans Clinic in the United States. (Copyright by WSLS - All rights reserved)

SAN ANTONIO – The South Texas Veterans Health Care System announced Monday that it is taking additional steps to ensure the safety of veterans, volunteers and visitors.

If a veteran is concerned that they may have COVID-19, they should call 877-537-7348 before going to VA clinic. Virtual care and support is available 24/7 at no cost to veterans who are enrolled for VA health care, according to a press release.

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Everyone who enters the South Texas Veterans Health Care System campuses will be prescreened. People will be asked three questions:

  1. Do you have a fever, cough, shortness of breath or flu-like symptoms?
  2. Have you traveled to an area where COVID-19 is widespread or where community spread has occurred?
  3. Have you been in close contact with someone confirmed to have COVID-19?

Patients are encouraged to arrive early to their appointments because the prescreening process could take long.

This affects the following hospitals and clinics:

  • Audie L. Murphy VA Medical Center in San Antonio
  • Kerrville VA Medical Center
  • Frank M. Tejeda Outpatient Clinic
  • North Central Federal Clinic
  • Balcones Heights Outpatient Clinic
  • Shavano Park Outpatient Clinic
  • South Bexar Outpatient Clinic
  • Victoria Outpatient Clinic
  • Data Point Outpatient Clinic
  • Northeast 410
  • Northwest 410
  • Pecan Valley
  • New Braunfels
  • Southwest Military
  • Seguin
  • Beeville

The following locations have a “no visitor” policy:

  • Audie L. Murphy VA Hospital, 7400 Merton Minter, San Antonio, Texas 78229
  • Kerrville and San Antonio Community Living Centers (VA nursing homes)
  • Inpatient units at the Spinal Cord Injury Unit, Bone Marrow Transplant Unit, Domiciliary, Polytrauma Transitional Rehabilitation Program. The only exceptions will be in compassionate cases, when veterans are in their last stages of life on hospice units.

Patients with appointments at outpatients clinics are “strongly encouraged” to limit family members to one during appointments. No children under 18 years old are allowed.

Click here for more information on how the U.S. Department of Veterans Affairs is handling the coronavirus.

Find more coronavirus coverage from KSAT here.


About the Author
Brina Monterroza headshot

Brina is the Executive Producer of the NightBeat and KSAT Explains. She has been with KSAT since 2015. She is a Houston native and proud to call San Antonio home.

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