SAN ANTONIO – Workforce Solutions Alamo has developed step-by-step tutorial videos to help job applicants file an unemployment benefits application online.
The goal of the tutorial videos is to help recently laid-off workers understand what information they need, how to access each service and what to expect when applying through the Texas Workforce Commission, a news release said.
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Applicants are provided information on how to create user IDs, navigate the unemployment benefits webpage and online application form and a reference guide to information they will be required to submit when filling out online forms.
The videos also show users how to use the virtual assistant, “Larry the Chat Bot,” to help answer the most common questions on the unemployment insurance process.
Workers recently laid off due to COVID-19 may access the Texas Workforce Commission’s unemployment benefits webpage by clicking here.
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COVID-19, the respiratory disease caused by the new virus, stands for coronavirus disease 2019. The disease first appeared in late December 2019 in Wuhan, China, but spread around the world in early 2020, causing the World Health Organization to declare a pandemic in March. The first case confirmed in the U.S. was in mid-January and the first case confirmed in San Antonio was in mid-February.
MORE CORONAVIRUS COVERAGE FROM KSAT:
- Resources from World Health Organization