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Texas Division for Emergency Management establishes virtual shelter reception center for Hurricane Laura evacuees

Texas has sheltered 10,000 evacuees in more than 3,500 hotel rooms

Evacuees walk to board buses Tuesday, Aug. 25, 2020, in Galveston, Texas. The evacuees are being taken to Austin, Texas, as Hurricane Laura heads toward the Gulf Coast. (AP Photo/David J. Phillip) (David J. Phillip, Copyright 2020 The Associated Press. All rights reserved.)

SAN ANTONIO – The Texas Division of Emergency Management (TDEM) announced that it would be opening a virtual shelter reception center to support Hurricane Laura evacuees on Wednesday.

According to TDEM, before the hurricane’s landfall, the State of Texas, in partnership with local officials in San Antonio, Austin and Mesquite, operated evacuee reception centers to ensure Texas and Louisiana evacuees have a safe place to stay.

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TDEM reported that as of Wednesday, the State of Texas continues to provide non-congregate sheltering, a distinction in group sheltering made by the state during the COVID-19 pandemic, for more than 10,000 evacuees in more than 3,500 hotel rooms.

The Texas Division of Emergency Management will continue to coordinate with its partners in Louisiana as both states recover from Hurricane Laura.

Assistance will still be offered to evacuees even as in-person reception centers close, TDEM said.

“Evacuees seeking assistance should call 1-888-991-5229, and be prepared to provide documentation, over the phone and upon arrival, demonstrating residency in one of the affected Texas counties or Louisiana parishes listed below,” TDEM said in a statement.

TDEM says individuals from outside impacted areas will not be eligible for sheltering assistance but will be provided additional information on alternative resources. Affected individuals who are interested in this service should call 211 for assistance.

Eligible counties in Texas and parishes in Louisiana are listed below:

Eligible Texas Counties:

  • Jasper
  • Jefferson
  • Newton
  • Orange
  • Sabine

Eligible Louisiana Parishes:

  • Acadia
  • Allen
  • Beauregard
  • Calcasieu
  • Cameron
  • Grant
  • Jackson
  • Jefferson Davis
  • Lincoln
  • Natchitoches
  • Ouachita
  • Rapides
  • Sabine
  • Vermilion
  • Vernon
  • Winn

For more information, visit the Texas Hurricane Center webpage by clicking here.


About the Author
Jakob Rodriguez headshot

Jakob Rodriguez is a digital journalist at KSAT 12. He's a graduate of Texas State University, where he served as the editor-in-chief of the student-run newspaper, The University Star.

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