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New mental health dispatch program sees 7 mental health calls in first week

(WSLS)

SAN ANTONIO – Bexar County’s new mental health program, which finds dispatchers on the front line of identifying mental health calls, saw a total of seven calls in its first week of operation.

The program is called the Specialized Multidisciplinary Alternate Response Team, or SMART.

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Sarah Hogan, division director for Southwest Texas Crisis Collaborative at Southwest Texas Regional Advisory Council, said two of the calls were dispatched directly from a 911 call. Five were dispatched to a patrol deputy who identified the call to be mental health-related.

Some subjects of the calls were taken to a behavioral health facility for treatment. The others were resolved at the scene.


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