AUSTIN, Texas – If you have an appointment at a driver’s license office for Wednesday, don’t show up for it.
The Texas Department of Public Safety has canceled all driver’s license appointments statewide due to an ongoing outage with the driver’s license system.
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The outage is causing problems for people trying to renew or replace a driver’s license or identification card, obtaining a driver record and verifying eligibility, whether it’s in-person or online.
Customers are being notified of the cancellation through the email or phone number they used when creating their appointment, DPS said in a news release.
DPS said its working to identify the issue that is causing the problem since the agency started updating the system over the Labor Day weekend.