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H-E-B issues voluntary recall of some Creamy Creations ice cream cups

Grocer said select flavors could potentially contain metal

SAN ANTONIO – H-E-B issued a voluntary recall for select Creamy Creations ice cream cup flavors.

In a Saturday news release, the grocer said select flavors of its 12-count packages of three-ounce Creamy Creations cups could potentially contain metal traces.

The affected products were distributed to all H-E-B stores in Texas and Mexico, including its Central Market, Joe V’s Smart Shop and Mi Tienda stores.

The impacted flavors are:

  • Creamy Creations Chocolate Ice Cream
  • Creamy Creations Lime/Orange sherbet combo
  • Creamy Creations Ice Cream Homemade Vanilla/Chocolate Combo

H-E-B said there have not been any injuries associated with the recall, but the product has been taken off store shelves.

Customers who purchased the product should refrain from eating them and return the product to an H-E-B store for a full refund.

The UPC and code dates are on the back of the product’s outer bag, not the individual cups. Click here to view those dates and numbers.

Customers with any questions or concerns may contact H-E-B Customer Service at 1-855-432-4438 Monday through Friday from 8 a.m. to 5 p.m. Central Standard Time.


About the Author
Mason Hickok headshot

Mason Hickok is a digital journalist at KSAT. He graduated from the University of Texas at San Antonio with a communication degree and a minor in film studies. He also spent two years working at The Paisano, the independent student newspaper at UTSA. Outside of the newsroom, he enjoys the outdoors, reading and watching movies.

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