UNIVERSAL CITY, Texas – A Universal City family is mourning the devastating loss of their loved one after she was gunned down during a murder-suicide case Schertz police are currently investigating. “She was a very empathetic person,” Gonzales said. They said as they take things a day at a time, they are going to stay faithful through this time of suffering. “You think they are always going to be there and don’t think events like this is going to happen. We just have to stay strong and be there for each other as we get through this.”RELATED: Man, woman killed in apparent murder-suicide in Schertz identified