INSIDER
San Antonio’s 311 call center celebrates Customer Service Week
Read full article: San Antonio’s 311 call center celebrates Customer Service WeekThis week is customer service week and in San Antonio, 311 basically works as the city’s customer service. The 311 call center averages more than 2,300 calls a day.
311 users learning that closed complaints don’t always mean resolved complaints
Read full article: 311 users learning that closed complaints don’t always mean resolved complaintsWhen the pests at a vacant house on Quintana Road became so bad that they began to invade her mother’s home next door, Mary Losleben had to pay more than $300 for rodent control.