An updated statement on Tyler's webpage did not address whether ransomware may have been involved.
Customers' use of Tyler products for election data reporting appears limited.
Nashville's information technology director said the city uses a Tyler “open-data” product, Socrata, to post unofficial election night results, among other uses.
Tyler said Socrata data is hosted on Amazon Web Services, not on the network that was hacked.
Hanna Pickering, director of information technology in Portland, Maine, said the city uses Tyler platforms for payroll, permitting, city inspections, city planning and human resources, among other things.