SAN ANTONIO – Residents living in the Highland Homes Development in San Antonio are holding the development accountable after several experienced the same pipe burst in the same location of their homes during the winter crisis. KSAT received emails and complaints from several Highland Homes residents in the Belterra neighborhood, Valencia Hills and Johnson Ranch. Statement by Highland Homes regarding winter storm-related home damage:“Last week’s winter storm and record freezing temperatures caused millions of Texans to be without power and/or water for prolonged periods. These unprecedented conditions combined with extended utility outages caused weather-related damages to many homes, and we understand how distressing this can be for our community, our homeowners, and our Highland Homes family. AdIn the last 30 years, Highland Homes has built more than 5,000 homes across San Antonio and the surrounding areas.

Bexar County – A Bexar County family is having to deal with a major financial burden after a pipe burst in their ceiling due to the winter weather crisis this past week. Ad“While we turned the water back on at the main line about 25%, we knew better than to turn it on full blast,” Uribe said. There is a snake in the bedroom!’ He had his cowboy hat on and Spiderman suit and everything,” she laughed. This was brand new wooden floors, so we are going to have to rip these up.”Uribe said she then noticed water gushing from different areas in the master bedroom. Several homes in this Highland Home development are now faced with thousands of dollars of damage.