When the sudden onset of a physical injury requires immediate medical attention, what do you do while you wait for first responders?

Although they are never expected, emergencies happen and can take on a life of their own if not managed swiftly.

SAN ANTONIO – The San Antonio Fire Department traditionally has not had much flexibility when responding to 911 calls for medical assistance. But after the San Antonio City Council’s approval on Tuesday, SAFD will be able to get reimbursed for using the Emergency Triage, Treat and Transport model, or ET3, on medical calls beginning Jan. 11. Though it’s aimed at Medicare Fee-for-Service patients, SAFD will provide the same options to all 911 callers. Unlike a typical video chat, though, SAFD says GoodSam can measure the caller’s vitals. SAFD says the GoodSam app also allows its firefighters to cut down on potential COVID-19 exposure.