Four years later, even the memory of the February 2021 freeze can be chilly.

The San Antonio Water System has already installed digital meters that can monitor hourly water usage for nearly half of its customers.

The break occurred on Friday morning and flooded the area. Video sent to KSAT shows a geyser of water spewing from the site of the break near the 17000 block of Fiesta Texas Drive.

The San Antonio Water System (SAWS) will conduct free line service inspections to identify lead and galvanized water lines on the same day President Biden set a 10-year deadline for cities to replace the piping.

San Antonio Water System crews were sent to clean up a sewer spill in the Northwest Side on Friday afternoon.

The Bexar County Medical Examiner has identified a man’s body found floating inside a water diversion tank at a SAWS treatment plant.

A Council Consideration Request filed this year could create a pilot program to connect more people to SAWS water and sewer main lines.

San Antonio Water System officials are working to restore pressures following a water main break.

A damaged sewer main prompted the spill, which dumped an estimated 50,000 gallons of domestic wastewater, potentially affecting the nearby Zarzamora Creek, according to a notice from the Texas Commission on Environmental Quality (TCEQ).

Here is how you can keep your plants alive through the triple digit heat without breaking SAWS' stage three watering restrictions.

Over the last two months, SAWS has either shut off or threatened to shut off water services at some local apartment complexes.

People complained of water outages, low water pressure, and traffic problems after an underground water main on SE Military broke. It also caused part of a sidewalk to crumble.

The water break caused a sidewalk to collapse near Southeast Military and South Presa.

The water utility said this comes after thousands of dollars in unpaid bills.

Records low water levels continue to plague area lakes and rivers, while springs are drying up. Where do we stand? And what does it mean for you?

San Antonio Water System customers are now under newly established Stage 3 watering rules, the utility announced Tuesday.

Higher fines and a new surcharge for heavy water users are among the new proposed drought rules up for a vote before the San Antonio City Council on Thursday.

Hundreds of people woke up to water outages Tuesday morning. The San Antonio Water System says it was because the owners of their apartment complexes have failed to pay their water bills.

San Antonio Water System officials are hoping the city council approves new drought rules, which the city-owned utility says could help stave off harsher conservation measures.

San Antonio Water System expects it will end up repairing the “same or more” leaks as last year when it broke its own record.

Multiple homes along Dixie Lee in South Bexar County are not connected to the public water supply. Residents said they now have to spend thousands to gain access to the public water supply.

San Antonio Water System trustees approved big changes to rules for how customers can water their lawns and how they’re punished for heavy water use during drought periods.

San Antonio Water System President and CEO Robert Puente will get a $133,254 bonus for his performance at the city-owned utility in 2023.

The San Antonio Water System is considering big changes to its rules for how its customers can water their lawns and how they’re punished for heavy water use during drought periods.

The Environmental Protection Agency announced new limits on certain types of PFAS chemicals in drinking water.

A drought of a different kind appears to be affecting people at one local apartment complex.

Recent heavy rains contributed to a sewer spill that caused some damage Wednesday night at the Steven M. Clouse Water Recycling Center.

A ramp to the main lanes of Interstate 35 at the Loop 410 interchange has reopened following a water main break.

Fire crews say they had to rely on water already on their trucks when they were battling a raging house fire Monday morning. They say the water pressure of the nearby fire hydrants was too low for them to use.

A puppy, dubbed "Pipa" fell into a residential clean-out valve and had to be gently nudged to safety for 200 feet by a SAWS team.

Proposition 6 focuses on the state’s water supply. If approved by voters, it create the Texas Water Fund.

A San Antonio man's fight against an outrageous high water bill ends with a resolution after KSAT aired his story.

San Antonio Water System announced Friday the promotion of the first Hispanic woman to the role of Executive Vice President/Chief Operating Officer

San Antonio has been under stage 2 watering restrictions since April of 2022 but the number of citations issued to customers found to be in violation of the watering rules has quadrupled in recent months.

A neighborhood in Live Oak has been grappling with a major water crisis as a busted water pipe remains unfixed for the fifth consecutive day.

A San Antonio Water System customer is trying to understand why his water bill is hoovering around $400 when there's no one living in the house. He says he's tired of the water company blaming everything on a water leak on the customers side.

San Antonio Water System officials are attributing the hundreds of water main breaks the utility has seen this summer to record pumping amid high demand for water.

A water main break on the county’s Northeast Side left a bus with students aboard stuck in a collapsed trench Monday afternoon, according to officials.

Three years of drought & population growth have taken a toll on San Antonio’s main water source

A North Side neighborhood has dealt with an ongoing water leak for months but has had no luck getting it fixed.

A couple is frustrated by an excessively high water bill they received from SAWS.

A burn ban is in effect for unincorporated areas of Bexar County until Nov. 7.

The San Antonio Fire Department said weak water pressure from nearby fire hydrants complicated firefighting efforts at the Frederick Apartments Sunday night.

San Antonio Water System crews are working to restore water service to several businesses that lost it after a local contractor’s work went awry, according to SAWS officials.

As San Antonio reels from the heat and lack of rainfall, SAWS is considering new ideas around drought management and the violation of watering rules.

The frontage road along Interstate 10 westbound near Medical Drive is expected to open on Friday after a water main break closed the street for multiple days.

The San Antonio Water System has rented four portable HVAC units to help keep its field crews cool amid triple-digit temperatures.

A water main break on the Southwest Side caused major damage to a home and vehicle.

San Antonio Water System is offering coupons for plants as part of the WaterSaver Program.

A portion of a busy street on the city’s West Side caved in late Monday morning, creating a large sinkhole that caused a two-vehicle crash.

A messy situation is over for a West Side neighborhood after San Antonio Water System crews fixed a major water main break.

Many SAWS customers have been sharing their concerns and questions about a fee that appeared on their water bills last month.

San Antonio Water System’s annual Spring Bloom event is returning after a three year hiatus and that means free plants for gardeners.

San Antonio Water System is looking to fill a multitude of positions at its job fair this weekend.

The San Antonio Water System will replace pipe along the entire stretch of a Castle Hills street after six leaks in front of the same woman’s home since 2020.

San Antonio Water System officials have denied a damage claim filed by a Castle Hills homeowner, despite the same water pipe bursting over and over again in the woman’s front yard.

The Public Works Department and San Antonio Water System have given conflicting timelines on why a $972,000 road repair project in an east San Antonio neighborhood was interrupted earlier this year to make way for the installation of a new water main.

With freezing temperatures nearing, the San Antonio Water System is urging customers to prepare their homes now. Your KSAT Weather Authority is expecting arctic cold air to make its way into San Antonio on Thursday afternoon.

Where does the water for San Antonio, which sits on the edge of the Chihuahuan Desert, come from? KSAT Explains.

The Comal Springs streamflow dips to a 10-day average of 92 cfs - the lowest since 2014

Four of five residential San Antonio Water System customers could see their monthly bills drop under a new, proposed rate structure, though it would also mean higher bills for nearly all business and apartment complexes.

A year-and-a-half after faucets around Bexar County ran dry during the 2021 February Freeze, the San Antonio Water System has a $202 million plan to keep the water flowing should it happen again, and the utility is teaming up with CPS Energy for part of it.

The San Antonio Water System is dealing with a record-breaking year of water main breaks. The unprecedented year has wait times for repairs taking longer than what customers would like.

The massive North East side campus, which includes eight manufacturing facilities, topped the list of commercial users of water during the 12-month period by a wide margin.

The Business Journal obtained records from SAWS that show information about the highest users of potable water, providing insight into how much water these massive businesses and institutions use.

A lightning strike caused a grass fire that spread to an oil tank at a site near a SAWS facility Monday night on the South Side, according to officials.

The Comal Springs streamflow dips to a 10-day average of 96 cfs - lowest since November 2014

With no foreseeable outdoor watering changes in sight, San Antonio Water System is reminding customers that Stage 2 watering rules still apply.

Residents in a Northeast Side neighborhood tell KSAT they were frustrated with a water main break they said took some time to fix.

San Antonio SAWS customers are experiencing more waterline breaks with the high temperatures and historic drought, and crews are taking longer to get their service back up.

Officials with the City of San Antonio, CPS Energy, SAWS and VIA held a briefing Monday about coordinated efforts to keep people safe in the extreme heat.

The aquifer drops below 640' for the first time in more than 7 years. Stage 3 restrictions are ahead for permit holders.

Crews with the Texas Department of Transportation and San Antonio Water System are working to repair a Southwest Side street due to a sinkhole.

A blocked sewer line has caused a sewer spill on the city’s far Northwest Side. Now, San Antonio Water System crews are working to clean up the site.

The 10-day rolling average of the Edwards Aquifer has dipped below 650 feet, prompting Stage 2 water restrictions

San Antonio Water System is offering coupons to customers as part of the WaterSaver Program.

The 10-day rolling average of the level of the Edwards Aquifer, measured at the J-17 well, has dropped below 660 feet as of Wednesday morning. Utilities that utilize the aquifer use the criteria to trigger restrictions on water use. Stage 1 restrictions will go into effect on Thursday for SAWS customers. Coming out of drought stages can be considered 15 days after the aquifer is above the trigger.

San Antonio Water System officials said they are ready for winter weather after making “extensive preparations” in the past year.

An active robocall scam is targeting customers of the San Antonio Water System, according to SAWS officials.

San Antonio Water System has launched a webpage that helps customers to prepare for emergencies that might affect their water services.

A raw, untreated water sample from a well on San Antonio's Northside during standard water quality sampling indicated the presence of E. coli bacteria, according to San Antonio Water System.

Water from a far West Side well has tested positive for E. coli bacteria, according to the San Antonio Water System.

The San Antonio Water System will install new electronic meters for customers over the next few years in order to help them better understand and control their water use, the utility said.

As San Antonio’s city-owned utilities prepare for another winter, they’ve been taking steps to ensure the city isn’t left as vulnerable as it was during the February freeze.

San Antonio city's council on Thursday agreed to spend $30 million helping residents with their utility bills.

The San Antonio Water System announced a boil water notice Sunday afternoon for 700 homes and businesses west of I-10.

The artisan wells that are 130 years old are actually still used to supply downtown San Antonio with drinking water and the historical water wells are in need of repairs.

After a stretch of above-average rainfall and with the arrival of cooler temperatures, SAWS President/CEO Robert R. Puente and San Antonio City Manager Erik Walsh have declared an end to Stage 1 water rules effective Tuesday.

The City of San Antonio is considering using a $30 million chunk of the federal money it received from the American Rescue Plan Act to help pay off or pay down the overdue utility bills of struggling San Antonio residents.

Council members’ concerns over the process for appointing trustees to the city’s water and utilities spurred lengthy discussions Thursday, but ultimately weren’t enough to derail the newest SAWS and CPS Energy board appointments.

A cleanup is underway on the city’s West Side following a sewer spill from recent heavy rainstorms, according to the San Antonio Water System.

San Antonio Water System is set to resume water shutoffs after a year and a half.

The city’s water and power utilities both put a hold on service disconnections in March 2020 because of the pandemic. Since then, the number of customers behind on their payments has swelled. Now they’re at risk unless they can start making good on their past-due accounts.

A moratorium on shutting off water due to lack of payment is coming to an end in San Antonio in October.

The leaders of San Antonio's utilities will be featured in a "State of Utilities" update hosted by the North San Antonio Chamber of Commerce.

Drivers who use Pinn Road near State Highway 151 are still dealing with some detours, as SAWS works on replacing sewer lines near Leon Creek.

The moratorium on shutting off water due to lack of payment is coming to an end in San Antonio in just a few months.

The Committee on Emergency Preparedness presented its analysis of what went wrong during the extended freezing temperatures and how the city and its utilities could prepare better next time.

Former District 8 Councilman Reed Williams told city council he expects the Committee on Emergency Preparedness to wrap up its work with a report by June 15. Mayor Ron Nirenberg established the committee to examine what went wrong during February's winter freeze, which left many without power or water.