A slim majority of San Antonio’s City Council voted to delay a decision on increasing water rates until October after several members aired various concerns with the city-owned San Antonio Water System.

The San Antonio City Council is set to vote on major financial decisions on Thursday morning.

Mayor Gina Ortiz Jones joined KSAT anchors Myra Arthur and John Paul Barajas Tuesday to discuss an upcoming vote on a San Antonio Water System water rate increase and a financial dispute with Spurs Sports & Entertainment.

SAWS officials said the Turtle Creek 3 well will remain offline to investigate the possible source of the bacteria, disinfect the well, and retest it. However, the utility said no additional action needs to be taken by customers.

The San Antonio City Council is now considering a slightly lower series of rate hikes for San Antonio Water System customers.

A South Side resident asked KSAT to help find out when aging San Antonio Water System (SAWS) pipes on his street will be replaced.

SAWS says a consultant it hired to examine the feasibility of relocating its Commerce Street chilled water plant, on the site where the city had proposed a 1,000-room hotel as part of a new sports and entertainment district, has said moving its facility would cost more than $300 million — roughly triple initial estimates.

San Antonio Water System board members approved a proposed multiyear rate hike that would raise most customers’ bills each year. It’s a move that could hit homeowners on tight budgets the hardest if the City Council signs off in June.

San Antonio Water System (SAWS) board members approved a potential gradual rate increase of approximately $19 for residents over the next four years.

District 7 Councilwoman Marina Alderete Gavito wants to hear from her constituents regarding a proposed rate increase by the San Antonio Water System.

San Antonio Water System (SAWS) crews are working to repair a water main break near the Frost Bank Center.

The San Antonio Water System (SAWS) board of trustees discussed increasing water rates and the CEO’s performance during a monthly meeting on Tuesday.

San Antonio Water System crews closed Frost Bank Center Drive on Friday after a 74-year-old cast-iron water main failed beneath the roadway, officials said.

The February 2021 freeze, one of the costliest natural disasters in Texas history, exposed deep vulnerabilities across the state’s power grid and water systems.

San Antonio water rates could increase in the coming months. SAWS recently presented the proposal to city council members, who will decide if the rate hike moves forward.

Water has filled the streets in the Southtown area after a leak, according to San Antonio Water System (SAWS).

The utility is considering a set of rate increases that could bring the average monthly residential bill from $60.41 now to $79.47 in 2029 — a 31.6% increase.

San Antonio Water System is working on isolating and repairing a water main break that flooded North Side streets and yards Friday afternoon.

The replacement of sewer lines is expected to close both directions of a street north of downtown next week, according to San Antonio Water System.

The city-owned water utility expects it will needs to raise revenues across its water supply, water distribution and wastewater systems by nearly 42% over the next five years.

Some homeowners wonder if newly installed water meters are responsible for their unusually high water bills.

The head of San Antonio Water System (SAWS) told KSAT that systems are in place to protect the city’s water supply after the Texas Commission on Environmental Quality (TCEQ) gave the green light for Guajolote Ranch, a controversial development in northwest Bexar County.

The Edwards Aquifer has had a rough year. As of Friday morning, the J-17 well reported a measurement of 625.4′ and falling.

The San Antonio Water System says relocating a chilled water plant in downtown to make room for Project Marvel could cost more than $200 million. But it won’t be its regular customers, who are already facing a rate increase, who'd have to carry that water.

San Antonio Water System has placed its first municipal utility lien on an apartment complex that has failed to pay an overdue balance for water and sewer services, according to a news release.

San Antonio Water System has ended its recommended planting pause, and customers can receive up to $500 in coupons for fall gardening.

The San Antonio Water System (SAWS) plans to propose increasing rates for residents for the first time since January 2020.

San Antonio Water System is providing residents a fun way to cool off for the end of summer.

The San Antonio Water System men’s pipe tapping team recently brought home a national championship.

The San Antonio Water System is repairing a water main break on the North Side.

The collapse of a sewer line caused wastewater to spill into a creek on the Northeast Side, the San Antonio Water System said.

The San Antonio Water System (SAWS) has released a children’s book detailing the true story of Pipa, a puppy rescued from a sewer line in 2023.

San Antonio Water System crews fixed a broken water line on a U.S. Highway 90 access road on Tuesday, but its grand reopening arrived on Thursday afternoon.

San Antonio Water System crews are working to fix a sinkhole near Thomas Jefferson High School.

The City of San Antonio and San Antonio Water System (SAWS) are considering a plan to keep both the water and money for bills flowing at apartment complexes with large overdue balances.

The San Antonio Water System (SAWS) is holding a free event on Saturday that will feature speaker sessions on gardening and how to be mindful about water use.

Crews with San Antonio Water System are working to repair a pipe leak on the North Side.

Four years later, even the memory of the February 2021 freeze can be chilly.

Thousands of San Antonio Water System customers have been notified about possible lead in their water pipes, depending on the age of their homes.

The San Antonio Water System has already installed digital meters that can monitor hourly water usage for nearly half of its customers.

A water main break on Broadway St. is effecting UIW and the San Antonio Zoo.

The San Antonio Water System (SAWS) will conduct free line service inspections to identify lead and galvanized water lines on the same day President Biden set a 10-year deadline for cities to replace the piping.

San Antonio Water System crews were sent to clean up a sewer spill in the Northwest Side on Friday afternoon.

The Bexar County Medical Examiner has identified a man’s body found floating inside a water diversion tank at a SAWS treatment plant.

San Antonio Water System officials are working to restore pressures following a water main break.

A damaged sewer main prompted the spill, which dumped an estimated 50,000 gallons of domestic wastewater, potentially affecting the nearby Zarzamora Creek, according to a notice from the Texas Commission on Environmental Quality (TCEQ).

Over the last two months, SAWS has either shut off or threatened to shut off water services at some local apartment complexes.

People complained of water outages, low water pressure, and traffic problems after an underground water main on SE Military broke. It also caused part of a sidewalk to crumble.

The water break caused a sidewalk to collapse near Southeast Military and South Presa.

The water utility said this comes after thousands of dollars in unpaid bills.

KSAT Explains takes a closer look at how much of these chemicals can be in our drinking water and what San Antonio Water System and the Edwards Aquifer Authority found when testing for those chemicals.

The lost water costs the cities millions and heightens the state’s water supply challenges.

San Antonio Water System customers are now under newly established Stage 3 watering rules, the utility announced Tuesday.

Higher fines and a new surcharge for heavy water users are among the new proposed drought rules up for a vote before the San Antonio City Council on Thursday.

San Antonio Water System officials are hoping the city council approves new drought rules, which the city-owned utility says could help stave off harsher conservation measures.

San Antonio Water System expects it will end up repairing the “same or more” leaks as last year when it broke its own record.

San Antonio Water System trustees approved big changes to rules for how customers can water their lawns and how they’re punished for heavy water use during drought periods.

San Antonio Water System President and CEO Robert Puente will get a $133,254 bonus for his performance at the city-owned utility in 2023.

The San Antonio Water System is considering big changes to its rules for how its customers can water their lawns and how they’re punished for heavy water use during drought periods.

The first 1,000 people to attend San Antonio Water System’s annual ‘Spring Bloom’ event can receive a free plant! SAWS’ Spring Bloom event takes place on Saturday, March 9, from 9 a.m. to 1 p.m. at 2800 U.S. Highway 281 N.

The City of San Antonio, San Antonio Water System and more than 80 parties are joining the effort to stop the Texas Commission on Environmental Quality from allowing wastewater to be dumped into a local creek.

After years of fearing the rain, homeowners in a far north Bexar County neighborhood left the Bexar County Courthouse smiling.

Fire crews say they had to rely on water already on their trucks when they were battling a raging house fire Monday morning. They say the water pressure of the nearby fire hydrants was too low for them to use.

A puppy, dubbed "Pipa" fell into a residential clean-out valve and had to be gently nudged to safety for 200 feet by a SAWS team.

San Antonio Water System announced Friday the promotion of the first Hispanic woman to the role of Executive Vice President/Chief Operating Officer

San Antonio Water System officials are attributing the hundreds of water main breaks the utility has seen this summer to record pumping amid high demand for water.

A water main break on the county’s Northeast Side left a bus with students aboard stuck in a collapsed trench Monday afternoon, according to officials.

The San Antonio Fire Department said weak water pressure from nearby fire hydrants complicated firefighting efforts at the Frederick Apartments Sunday night.

San Antonio Water System crews worked overnight to fix a water main break on the city’s Northwest Side.

Comal Springs is one of the most prolific springs in Texas. It's only stopped flowing once before. Could it happen again?

San Antonio Water System crews are working to restore water service to several businesses that lost it after a local contractor’s work went awry, according to SAWS officials.

The San Antonio Water System has rented four portable HVAC units to help keep its field crews cool amid triple-digit temperatures.

San Antonio Water System is offering coupons for plants as part of the WaterSaver Program.

A messy situation is over for a West Side neighborhood after San Antonio Water System crews fixed a major water main break.

Many SAWS customers have been sharing their concerns and questions about a fee that appeared on their water bills last month.

San Antonio Water System’s annual Spring Bloom event is returning after a three year hiatus and that means free plants for gardeners.

San Antonio Water System is looking to fill a multitude of positions at its job fair this weekend.

The San Antonio Water System will replace pipe along the entire stretch of a Castle Hills street after six leaks in front of the same woman’s home since 2020.

San Antonio Water System officials have denied a damage claim filed by a Castle Hills homeowner, despite the same water pipe bursting over and over again in the woman’s front yard.

The Public Works Department and San Antonio Water System have given conflicting timelines on why a $972,000 road repair project in an east San Antonio neighborhood was interrupted earlier this year to make way for the installation of a new water main.

With freezing temperatures nearing, the San Antonio Water System is urging customers to prepare their homes now. Your KSAT Weather Authority is expecting arctic cold air to make its way into San Antonio on Thursday afternoon.

Where does the water for San Antonio, which sits on the edge of the Chihuahuan Desert, come from? KSAT Explains.

Crews with the San Antonio Water System are working to clean up a sewer spill on the Southwest Side.

Four of five residential San Antonio Water System customers could see their monthly bills drop under a new, proposed rate structure, though it would also mean higher bills for nearly all business and apartment complexes.

A year-and-a-half after faucets around Bexar County ran dry during the 2021 February Freeze, the San Antonio Water System has a $202 million plan to keep the water flowing should it happen again, and the utility is teaming up with CPS Energy for part of it.

The San Antonio Water System is dealing with a record-breaking year of water main breaks. The unprecedented year has wait times for repairs taking longer than what customers would like.

The massive North East side campus, which includes eight manufacturing facilities, topped the list of commercial users of water during the 12-month period by a wide margin.

The Business Journal obtained records from SAWS that show information about the highest users of potable water, providing insight into how much water these massive businesses and institutions use.

Rain is in the forecast across much of the state. But it won’t be enough to reverse the drought that has gripped Texas since last fall.

With no foreseeable outdoor watering changes in sight, San Antonio Water System is reminding customers that Stage 2 watering rules still apply.

Officials with the City of San Antonio, CPS Energy, SAWS and VIA held a briefing Monday about coordinated efforts to keep people safe in the extreme heat.

Crews with the Texas Department of Transportation and San Antonio Water System are working to repair a Southwest Side street due to a sinkhole.

A blocked sewer line has caused a sewer spill on the city’s far Northwest Side. Now, San Antonio Water System crews are working to clean up the site.

San Antonio Water System is offering coupons to customers as part of the WaterSaver Program.

San Antonio Water System officials said they are ready for winter weather after making “extensive preparations” in the past year.

An active robocall scam is targeting customers of the San Antonio Water System, according to SAWS officials.

All hands are on deck Thursday at the Bexar County Emergency Operations Center as they prepared for winter weather.

San Antonio Water System has launched a webpage that helps customers to prepare for emergencies that might affect their water services.

A raw, untreated water sample from a well on San Antonio's Northside during standard water quality sampling indicated the presence of E. coli bacteria, according to San Antonio Water System.

Water from a far West Side well has tested positive for E. coli bacteria, according to the San Antonio Water System.